Storm Frank brought with it considerable disruption, particularly to Scotland although the anticipated wide-spread further flooding was avoided. Whilst there was further damage caused, it was far less than that which followed Storm Desmond and Storm Eva last December.
The Met Office has today confirmed that December 2015 was not only the wettest December on record, but also the wettest calendar month overall since records began in 1910. Moreover, the average temperature for December was 7.9°C, which is 4.1 °C above average and beats the previous record which was 6.9 °C recorded in 1934.
The unsettled weather continued, with further weather warnings issued for a further 24 hours and we continued to monitor developments.
Operational Response
We received an increased level of instructions over the Christmas period and again implemented our surge plan with staff giving up holidays on a voluntary basis to ensure that our Manchester office was adequately staffed and with Loss Adjusters from the South and Midlands again being deployed to Northern regions to assist local colleagues. We were able to attend site visits on all new cases received over the Christmas period promptly and sent additional adjusters to the affected regions we continued to receive instructions.
In line with our operating procedures, Flood Resilient repair options were considered with our clients’ customers where it is appropriate to do so and on a case-by-case basis. The focus was on effective loss mitigation being implemented and we liaised closely with suppliers to ensure adequate monitoring was in place. Operations were managed from our Manchester hub office under the supervision of Dave Greenwood.
You can get in touch with Dave Greenwood via our ‘Meet the Team’ page here. He can discuss how we could support you and your clients during the next period of poor weather.
