“I never wanted a 9-5 role but then I never knew that it could be so rewarding, challenging, and stimulating, with no day the same. It may sound like a cliché, but I am passionate about insurance and my role in claims management”
In a recent interview with The Chartered Institute of Loss Adjusters’ magazine Claims in Focus, Quadra’s Account Handler and member of the CILA Claims Management SIG, Steph Marquez, reflects on her career journey and explains why she loves working in claims.
While Steph is passionate about her role here at Quadra, she didn’t always dream of a 9-5 job within the insurance industry. Starting her career in the life and care sector with aspirations of becoming a Midwife, she eventually pivoted to office work due to the realities and strains of shift work. Beginning as a temp at Lloyd’s TSB, she later found her footing at the loss adjusting company Carr Greenwood Smith (CGS) working her way up from Receptionist to Account Handler as her interest in managing claims developed.
To learn more about Steph’s career journey, read the full Claims in Focus article here.
For those interested in learning more, you can visit our Claims Management page to discover how our service works.