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Category Archives: Spotlight of the Month

customer care team question and answer session

The Conversation Continues, with Mike Dupelycz

Quadrassist, Spotlight of the MonthBy QuadraNovember 23, 2020

In a recent blog, we sat down with the head of our contractor network, Quadrassist, Mike Dupelycz, to discuss the birth of the platform, the uniqueness of the network, meanwhile delving into the specifics of who these contractors are exactly. We’re now moving on to talk about the future of the platform, including the exciting…

customer care team question and answer session

A Day in the Life of Head of Quadrassist, Mike Dupelycz

Quadrassist, Spotlight of the MonthBy QuadraOctober 16, 2020

Over the past few years, we have worked hard to create and build our specialist repair network, Quadrassist. With more than 70 fully-vetted and approved contractors, clients can be assured that their repair services are dealt with in a timely and efficient manner. Originally formed to support loss adjusters, the network can now work independently…

customer care team question and answer session

A Day in the life of Loss Adjuster, James Fairbairn

Spotlight of the MonthBy QuadraAugust 19, 2020

Our loss adjusting service provides a bespoke offering to meet clients’ specific needs and requirements. As a result, the team never has one day the same, working across the field in a wide variety of scenarios. They are there to not only assess the damage caused and remediation required, but also to build the important…

customer care team question and answer session

A Day in the Life of Customer Care Team Leader, Jack Blackett

Spotlight of the MonthBy QuadraJanuary 17, 2020

  At Quadra, professionalism, empathy, and solutions are at the heart of our Customer Care team. We recently sat down with Team Leader Jack Blackett to get an insight into how this translates into his day-to-day role and what working life here is like.

Quadra Spotlight of the Month: Mike Dupleycz BSc FRICS FCILA

Quadrassist, Spotlight of the MonthBy Quadra ClaimsSeptember 14, 2017

This month, our spotlight is on Mike Dupelycz BSc FRICS FCILA who heads our contractor network service, Quadrassist.   How did you get into loss adjusting? I was recruited by Cunningham Hart in 1983 as a Chartered Surveyor to be a property adjuster specialising in subsidence claims. I involved myself in a wide spectrum of…

Quadra Spotlight of the Month: David Brimblecombe ACII ACILA

Spotlight of the MonthBy Quadra ClaimsJuly 31, 2017

Each month, we profile a member of our team to let you get to know them a little better. This month, our spotlight is on one of our senior Loss Adjusters, David Brimblecombe ACII ACILA.   How did you get into loss adjusting? I began my loss adjusting career as a trainee with Cunningham Hart…

Quadra Spotlight of the Month: Andy Gordon Dip CII, AInstLM, ACILA

Spotlight of the MonthBy QuadraMarch 15, 2017

Each month, we will profile a member of our team to let you get to know them a little better. This month, our spotlight is on one of our Loss Adjusters, Andy Gordon.   How did you first get into loss adjusting? I entered the profession following 12 years’ working for Eagle Star/Zurich and then…

Quadra Spotlight of the Month: Steve Willis FCILA Dip CII

About Quadra, Spotlight of the MonthBy QuadraDecember 5, 2016

Steve Willis FCILA Dip CII Chartered Loss Adjuster at Quadra Claims Services Ltd    Each month, we will profile a member of our team to let you get to know them a little better. This month, our spotlight is on one of our senior Loss Adjusters, Steve Willis. As well as being a member of…

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